MY CODE OF ETHICS

As a proud member of the Canadian Association of Virtual Assistants, Global Alliance of Virtual Assistants, and Virtual Assistant Networking, I am fully committed to adhering to the Virtual Assistant Industry Code of Ethics.

1. Being honest and trustworthy.

With honesty comes trust, and without trust any successful organization cannot perform or provide effectively. I will not mislead or make false claims as to my abilities, background or experience. I will not take on projects that are beyond my capabilities.

2. Respecting the Privacy of Others

As a Virtual Assistant, relationships become common between my clients and myself and my associates and myself. With these relationships, personal information may be shared. I will respect my clients and associates and not make their personal information available and will respect their privacy.

3. Honour Confidentiality

Information that is shared and used between my clients and myself may be considered confidential. This private information will be held in the strictest of confidence and not shared with others unless deemed necessary by my client. I will not use this information for personal gain or in any way that would be damaging to my clients or that would violate their privacy.

All necessary measures have been implemented to protect client data, privacy and confidentiality.

4. Be Professional at all times

I will conduct myself and my business in such a way as I would want to do business with others. I will operate within all local, provincial and federal laws, rules and regulations.

5. Accurately represent myself & my Industry

While promoting my business and the services offered, I will ensure that all information included in my marketing, advertising and promotional material accurately portrays the industry as a whole, and does not have any negative impact on other members of the industry.

6. Provide top quality service

I will demonstrate a commitment to providing my clients with the highest quality of service and accuracy. All assets, video clips, images, music, clipart, fonts etc. will be properly licensed and this license will transfer to the client upon completion of any projects.

7. Promote and contribute to the Virtual Assistant industry

As a member of the Virtual Assistant industry, I understand the importance of promoting the integrity and overall professionalism of the industry. I will do my best to contribute to, portray and represent the industry in such a light as to show the advantages and benefits to my fellow members and to all clients and potential clients.

8. Contribute to the Enhancement of the Industry

I will share my knowledge with other members of the industry. I will build honest and respectful relationships with my fellow members. I will not demean others who lack knowledge or experience. I will offer support to all those in the industry, especially those who are just starting their businesses and need a supportive word or helpful information.
  • As a Virtual Service Provider, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
  • I will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
  • As a highly ethical Virtual Service Provider, I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for another highly-skilled colleague.
  • Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
  • Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
  • I highly value each client relationship and will not place one client above another.
  •  I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, or the community at large (virtual or otherwise).
  • I will not knowingly be a part of any illegal or unethical activity.
  • I will promote the Virtual Assistance industry with the utmost  professionalism and give of my knowledge freely to new and existing VAs and the general public.